Shipping & Returns
FREE SHIPPING within Australia for orders over $100. A flat rate of $6.95 will be charged for orders below $100. A tracking number will be sent to you once your parcel is shipped. Delivery time is dependent upon the shipping location.
Local pickup service is available. We are located at Doncaster East, Wheelers Hill and Melbourne CBD (last Saturday of the month) Victoria. Please select Local Pickup before checkout and enter a valid phone number. A text message will be sent to arrange pickup after payment is received.
For International Shipping, standard shipping to New Zealand is $18 flat rate. FREE SHIPPING for New Zealand over $240.
To the rest of the world is $28 flat rate standard shipping. FREE SHIPPING to the rest of the world over $480.
RETURN & EXCHANGE POLICY
Haru Hana Little Ones Boutique offers a 100% satisfaction guarantee.
If you are not completely satisfied with your purchase due to sizing, please contact us within 7 days of receipt of your parcel. You are responsible for any costs associated with returning your order. We will happily arrange an exchange or refund of store credit. In the unlikely event that the item purchased is faulty or damaged, please inform us for an exchange or refund.
All return/exchange items have to be in their original, unworn and unwashed conditions.
The buyer is responsible for return postage costs.
- item purchased in sale period cannot be returned/exchanged unless item purchased is faulty or damaged.
- we do not provide exchanges/refunds on pierced jewellery (earrings) and face masks due to hygiene reasons.
To arrange return/exchange please send us an email at firstname.lastname@example.org with your order number and product name.